I ordered a stamped/personalized tea towel on December 7th of 2013 and after notifying the company on January 15th regarding the missing order I received it on January 22nd, 2014. I would not recommend this site at all. The shipping charge for a 6 ounce tea towel was almost $7, an excessive amount in my opinion. When I contacted the company regarding the item I was informed the shipping would be expedited by a faster shipping method without additional charge, whooppee! It didn't make my experience any better. Very disappointed.