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Catherine B.

Contributor Level

Total Points
166

2 Reviews by Catherine

  • United States Flag Store

7/19/20
Verified site experience

I was looking for a large cherry flag case. Both choices had problems. With the first one the Item didn't match the description. The second one offered a medallion for 21.95 with a link. Following the link they are 33.95. This website need help. I only pray my father's flag will fit into the case, when all is said and done and it's excellent quality.

  • RoseWholesale

12/8/14

This site is advertised on Facebook and the pictures are great. Unfortunately, the sizes are not US and the quality is very cheap. Even though they offer a sizing chart, customer service says the sizes are Asian/Oriental, so nothing fit right. Also, the sewing is terrible. The clothing is serged loosely and none of the threads are even cut. The fabric is cheap and I was unimpressed with the three items I have received so far. I am still waiting on the other one and it's been over a month. I will never buy from them again. I could have used the money to buy one or two great shirts and had them the same day. A sucker is born every minute - PT Barnum.

Tip for consumers:
STAY AWAY!!! Save your money and buy clothing that you can see and try on first. Waste of money. Can't look online for a picture of your order either- it says OOPs!!!

Service
Value
Shipping
Returns
Quality
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CustomerService R. – RoseWholesale Rep

Dear Catherine,
We are so grateful for this feedback. It means a lot to us.
We would like to extend our sincerest apologies to the customer. We want every customer to be happy and clearly this is not the case here.
We have send you the solution to your account and wish your reply.
We are also upset at the customer's dissatisfaction and want to ensure they are perfectly satisfied with their experience.
We will learn from the issue to ensure that it does not reoccur. We believe that we can still learn from it to ensure a better shopping experience for our other customers.
Best Regards
Rosewholesale customer service

Catherine Has Earned 6 Votes

Catherine B.'s review of RoseWholesale earned 6 Very Helpful votes

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