Thumbnail of user catherinea26

Catherine A.

Contributor Level

Total Points
92

1 Review by Catherine

  • Schoola

2/3/17

Our scho signed up for this in September 2016 and we had to fight with them to find our bags and list the items. Out of 7 bags of EXPENSIVE items, only 10 were listed. They also claim they give you "free" bags but they deduct the cost of the shipping from your sales. Somebody is making a lot of money at Schoola, but it's not the schools!

Thumbnail of user turis1
Schoola -. – Schoola Rep

Hi Catherine. Thank you for the feedback. We received a record number of donations from the 2015-2016 school year, which has delayed our normal processing time significantly. We're working hard to catch up, with new processes and additional staff. We are still taking the time to check every single item that makes it onto our site. We do also have certain criteria, which include original price but also cover conditions of the items. If the items are not up to our standards, they will not be resold on our website, regardless of price, in order to maintain a high level of customer satisfaction. That being said, items that do not fit our criteria to be sold online are sold through other avenues, and still earn something back for the donor schools.

Catherine Has Earned 12 Votes

Catherine A.'s review of Schoola earned 12 Very Helpful votes

Catherine hasn’t received any thanks yous.

Catherine doesn’t have any fans yet.

Catherine isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user karinaz12
9/18/20

I ordered items almost 2 months ago. The email they sent me stated that I will receive the items...

Thumbnail of user jessicab1512
9/14/20

It's been over a month since I ordered, no contact from them and their "help line" hangs up on...