Don't even bother. If a client suggests they pay you via this platform siting expedience and ease, instead, just request they send your check by pony express via Istanbul at some future date. You will def get your money faster. Worst payment platform I've ever used. Impossible to get to customer support. Very vague once you've set up your account. Platform shows you've been paid even though no money shows up in your bank account. Just awful. Seriously, payments take longer to clear on bill.com than if you got a third party check, written in crayon, drawn on an Afghanistan pawn shop and deposited it in your local bank.
We're sorry to hear about this experience with our app, Casson. We’d love to help out if you're still experiencing any issues. Please do not hesitate to contact our team directly by taking the following path: Log into your Bill.com account and navigate to Support (lower left-hand corner) and then type in your question in the bot that will appear in the lower right-hand corner. After typing in your question, please select contact support. Thanks again and we look forward to helping you!