- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
I placed my order over a month ago, still has not arrived. I tracked the order, has only left China. I emailed the only email address available to find out if I could cancel the order & get a refund or get verification of where everything was, no reply. Very upset.
Just completely disgusted with the disrespect of not being a loyal company. You have an advertisement for your company and allow payments to go through but then don't verify or allow customers to check in, even the patient ones.
Fooled me, congratulations.
Cassandra M.'s review of DressLily earned 13 Very Helpful votes
Cassandra hasn’t received any thanks yous.
Cassandra doesn’t have any fans yet.
Cassandra isn’t following anybody yet.
Empty.
Prices are great. But don't expect too much in timeliness and quality. I ordered December 6th....
Dear Cassandra,
Let me start by apologizing personally for your experience. We really want to work with you to make this right.
We have checked the record and can not find the email from you, please confirm if you have filled the right information.
This parcel has been shipped out with flat rate shipping and we feel sorry for the delay delivery, would you keep communication with us to confirm the information?
Looking forward to hearing from you.
Best Regards
Dresslily Customer Service