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Be careful if you decide to order something from Dillard's. I just had the worst experience after ordering a dress. The first dress was damaged - the hem was falling out. I sent it back, and the second dress had the same problem. Unfortunately I didn't see the damage until I put the dress on right before my event. Dillard's says that I should have called them because now they can't verify that I didn't cause the damage. What on earth would they have been able to do at 4:30 p.m. on a Saturday night when the event started at 5:30 p.m. I would recommend you find another more reliable store, one that actually believes in customer service and quality.
Tip for consumers:
I really can't believe how rude the customer service staff were to me. There are so many fine retailors maybe they decided it's OK to provide low quality products and poor service.
Products used:
dress
Carrie M.'s review of Dillard's earned 2 Very Helpful votes
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