When charger did not arrive via next day air, I contacted the site; the service "agent" was full of lies. "He" didn't even know what the shipment date was. When I demanded a refund, he said it had already been sent out "priority mail"; I asked for the tracking number, he apologized and said he would email it to me first thing "tomorrow"; I finally demanded a refund to my credit card, and he said the money would be returned immediately. Here we are 9 days later- no refund, no product. Reported the "company" as an illegal operation to our bank and credit card company; writing this review to help other potential victim learn the truth before hand.