I ordered a pcm for my Ford Escape 2012 not only were the processing and shopping times very long but in addition it only worked 4 months. I communicated with them for their supposed guarantee since they are ground and I am told as an answer that I must return it to tell me if it is covered and roof that after having biased me not 24 hours as they say on their website but a week. They did not even dare to answer me themselves I had to rewrite them finally have an answer from them. Finally you are better off doing business with another company because this one is not serious
We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. I have checked your account and as per out technicians, the coil drivers are shorted. We will need to get the part back to test and fix the unit. Rest assured that we are a company who takes helping our customers very seriously. Your business is very important to us and I hope we can make this right and continue to conduct business with you in the future. Thank you!