HOW CAN I CONTACT CUSTOMER SERVICE IF THEY CLOSED MY TICKET AND THERE IS NO OTHER OPTION OF OPENING UP ANOTHER TICKET?!?!
WHY ISN'T THERE A PHONE NUMBER FOR A CUSTOMER SERVICE LINE?
I first waited 7 weeks before contacting them, then they said my order was re-shipped out 3 weeks ago, with the 15-20 business days rule, you would think my tracking number would work by now... the tracking number is still NOT FOUND.
There is not even a REFUND option? Only Return & Replace. You see how backwards and hopeless this makes me feel?
Dear Carona, Thank you for your review, and we do care about your case, we had sent you a private message, please check. We will make it right.