carolyn d.

Great site! Hoping for more new funny birthday card options soon though!

I bought a pair of huggie earrings on Chicmarket, not expensive, 24.98 incl tax/shipping and they lasted only 5 weeks before they broke!
I contacted customer service via email thru their site ( they have no phone # to call. Not surprising!)
They replied noting: they can only refund within 30 days, making no mention of the fact their merchandise only lasted 5 weeks **
I restated: I didn't want a refund but the product they sold me: was defective,
And simply wanted them to send me a new pair. I didn't want a refund.
The customer service person kept repeating her comments, refunds only within 30 days from purchase, / nothing they would do to stand by what they sold to me *
This company Does NOT stand by the products they sell on their website.
Couldn't have cared less that the earrings broke after 5 weeks.
I also told them I've ordered many times in the past so was a longtime customer. This made no difference!
I'll never use this site again: So buyer Beware: best to only buy your products on
Amazon Prime they stand by 100% of every item you buy on their site always.
They're incredible. I'll never stray from Amazon again! Chicmarket is the worst *