Thumbnail of user carolt50

Carol T.

Contributor Level

Total Points
83

1 Review by Carol

  • DHgate

4/30/16

The Kids Smart Balance Wheel is a con. I ordered two for my grand kids and they came without batteries and a peddle. The free helmets were baby size not youth size and the color was blue not pink. In short they were not even put together correctly. The company I ordered from is refusing to take them back.
They ripped me off for $477.28 and it took almost 30 days to receive. I believe they are rerouting our orders to non reputable suppliers and building things on demand. This is the third item That was bootlegged.
Dont order from this place its a rip off.

Thumbnail of user joyy7
Joy Y. – DHgate Rep

Hi, Carol!

We are sorry to hear about your experience on your purchase, but we also want this to be resolved for you. Please do provide us your order number (PO#) for your transaction so that we can have it checked here on our end and we can be able to offer you the most efficient resolution.

We also highly encourage you that you send us your response directly to our Live Chat Customer Service so that you will be assisted timely and fast.

Here is the link for our Live Chat Customer Service http://dg.dhgate.com/contact/contactUs.do#pu1403-helptop-contactUs

Samantha
DHgate

Carol Has Earned 3 Votes

Carol T.'s review of DHgate earned 3 Very Helpful votes

Carol hasn’t received any thanks yous.

Carol doesn’t have any fans yet.

Carol isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user julieb3318
Julie B. reviewed DHgate
5/5/24

What a farce, scamming, company. I've had to write on behalf of my son because as a naive 13 year...

Thumbnail of user bobbim50
Bobbi M. reviewed DHgate
5/3/24

Hard pass on this company and their products! Highly recommend that you use other options for...