The Kids Smart Balance Wheel is a con. I ordered two for my grand kids and they came without batteries and a peddle. The free helmets were baby size not youth size and the color was blue not pink. In short they were not even put together correctly. The company I ordered from is refusing to take them back.
They ripped me off for $477.28 and it took almost 30 days to receive. I believe they are rerouting our orders to non reputable suppliers and building things on demand. This is the third item That was bootlegged.
Dont order from this place its a rip off.
Hi, Carol!
We are sorry to hear about your experience on your purchase, but we also want this to be resolved for you. Please do provide us your order number (PO#) for your transaction so that we can have it checked here on our end and we can be able to offer you the most efficient resolution.
We also highly encourage you that you send us your response directly to our Live Chat Customer Service so that you will be assisted timely and fast.
Here is the link for our Live Chat Customer Service http://dg.dhgate.com/contact/contactUs.do#pu1403-helptop-contactUs
Samantha
DHgate