Consumer Lab site is easy to use, providing immediate access for members to get answers to questions.
One particular feature I find so so so useful is this. When the newsletter comes, and I click on the item I am interested in, the website takes me to the heart of the answer that was highlighted in the newsletter. Although I usually go back and skim through the rest of the researched article, I have already had access to the answer I was looking for.
This organization provides an enormous benefit to its members.
Thank you!