Carol R.’s Reviews of NewYorkDress & more

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“I ordered a 500 dress and i didn't like the way it...”

7/28/14

I ordered a 500 dress and i didn't like the way it fitted. Im being told that i can't get my money back when i just received the dress. Never worn. I don't like the quality of the dress. It looks cheap. I recommend everyone to stay away from this site.

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Elize N. – NewYorkDress Rep Over a year old

Thank you for providing feedback about your experience; as it will help us to establish the needs of our customers, and will aid us in finding ways to continue to meet and exceed them.

Our aim is for all of our customers to be extremely satisfied, which is why work hard to ensure that our return policy is as customer service friendly as possible. We do not want you to be stuck with any items that you are unhappy with, and we do not want you to be unhappy with the service that you receive from us. Since you are unhappy with store credit, we would like to work with you to provide an immediate solution that result in your complete satisfaction.

Please call or chat with us at your earliest convenience. We are here for you 24 hours a day, 7 days a week.