I asked for a full refund on my order an hour after placing my order due to all of the review I had read. I requested a refund on July 2nd and was told it would take 10 business days to process. On July 17th I still did not see the refund on my account so I called them and was told that they didnt process the refund until the 9th so that I actually had to wait until July 23rd. It is not July 24th and there is still no refund. I have emailed them, tried the live chat feature, called and no one answers or gets back to me. I am furious and feel like I have been completely ripped off. I advise everyone to not order from this site. They will rip you off completely.