Please do not order from Dress Lilly. I ordered two swim suite, two dresses, a cover up, jean jacket and dress. I ordered two sizes larger which was extra large. I usually wear size 12 or 14 (misses). All of the items were either size 8 or 10. I called to ask for an exchange and was told that I would have take a picture with the item and also I would only get 85% percent of my money paid. When I followed all of the instructions they asked I went to the post office to my package and they told me it would cost at least $125.00 to ship the package. Needless to say they did not include any form of prepaid label. The country was China. When I called on several occasions, I was told there was nothing they could do and was very rude. Quite a few of the foreign countries do not mention their location or address they just say call our customer service number. Also all of the items" material was very thin and the thread was hanging for the garment. Never Never Order! I learned my lesson and lost $150.00. And as they told me there is nothing that they can do about it.
Dear Carol,
Thank you for taking your time to write your review.
We feel sorry for the inconvenience.
We need the measurement picture for confirm the situation, but we did not received your picture.
Please refer to the return and warranty http://www.dresslily.com/m-article-id-80.htm
We have send the email to you and waiting for your reply.
We are willing to helping customer for any question.
Best Regards
Dresslily Customer Service