Carol G.

Ordered $2300. 00 worth of Home Depot cards for $2115. 00. Before I finished entering my credit card info, I got a message saying some of the cards had just be sold (total less than $100). Didn't say if I had to search for replacements or what to do. Credit card was charged for full amount $2115. 00. Called 2 customer service numbers, left name and number on each one. Also sent email with questions about purchase. Only response came from emails, which didn't answer why I was charged full amount but message said some cards were not available. Finally 4 days later, got an email saying the entire order was voided by them. WHAT? WHY? Still have no answer from them. Will NEVER use them again and will warn everyone about this unprofessional company. Their FAQs do not address this situation, nor is it discussed anywhere on their site. What kind of company uses only email for customers? Why are there 2 phone numbers when they are not answered? Terrible customer service. Found another online company called GiftCardBin.com. They have a phone number and live people who answer it. I was successful in ordering the $2300 worth of Home Depot cards from them.