Carole J.

I was steered to this horrible company through Belkin and I regret the entire experience. It took 1 hour and 20 minutes on the phone just to set up the "appointment" with their "experienced technician". That should have been my first clue. The tech was late arriving, did not understand what was the problem with my laptop (it would not boot). He ended up erasing all my files and left me with a computer that was worthless. After another hour on the phone, I got my money back. Also know that it is not a fee for service, but a "subscription" that automatically renews, which was never explained to me. STAY AWAY!