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C D.

Contributor Level

Total Points
100

1 Review by C

  • Graze

4/23/15

Re: GRAZE... I thought I canceled my deliveries 2 months ago but I was horrified to find that a box was delivered yesterday. "Horrified" because I have not maintained the bank account associated with the deliveries and therefore I had not deposited any money in there. I immediately emailed Graze (because there is no phone number anywhere). I told them that my deliveries were stopped 2 months ago so I wanted a refund for $36 ($6 for the snacks + $30 overdraft bank fee). They emailed me back and said they would not refund the $6 and they would not refund the $30 but I was to let them know if I needed anything else. I emailed them back and told them that my son loved getting the snacks mailed to him but their customer service s***** so I was no longer interested. I told them to cancel my deliveries (again), deactivate/delete my account, and remove me from their mailing list. I even told them that I was going to review their company. Here's their reply: "Thanks for your reply :)" [yes, they put a smiley face], "... I've closed your account and I removed you from our mailing list. Let me know if there's anything else I can help you with. All the best,..." Really? A smiley face? All the best? They don't give a s***.

C Has Earned 20 Votes

C D.'s review of Graze earned 20 Very Helpful votes

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