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Carol C.

Contributor Level

Total Points
80

1 Review by Carol

  • Texas Roadhouse

1/12/24

I ate at Texas Roadhouse in Burleson, Texas. They don't take into consideration that some of the customers have food allergies. I ate a steak, and about 3 a.m., I was sicker than a dog. I am allergic to shrimp. So I took the steak back to let them know what happened. I spoke to one of the managers named Anthony. Which did absolutely no good. They would not refund my money for the steak. I only took about 5 small bites from a 20 oz steak. So I asked him if they grilled their steaks and shrimp on the same grill. He hesitated for a while and then said no. Then a friend of mine went to go eat there and asked their waitress if they used the same grill for the steak and shrimp and her answer was yes. The manager didn't have to lie about it. I knew that he was lying because he hesitated to answer me when I asked him. I called the corporate office and explained my situation. She also said that they don't grill steak and shrimp on the same grill. She offered me a $15.00 gift card. When the steak cost $30.00. Which I will never use because even if I stated to the waitress that I'm extremely allergic to shrimp. I don't feel they would take precaution.

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