I ordered a medication that should have had obvious side effects, but they did not. I contacted the pharmaceutical that makes this drug and I was told that northwestpharmacy is NOT an approved dispenser of that drug. Northwestpharmacy.com was going to give me a 50% refund if I sent the drug back to the UK, after the drug was ordered from Canada, the drug supposedly made in Turkey and my credit card was charged in Panama. GO FIGURE. So when I told them that I was in contact with the pharmaceutical and that they were going to have an investigator contact me about sending the drug to be tested, they immediately said "We'll give you a full refund." I made them pay for the shipping, too. This company is a scam.