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The worst of the worst! If an item does not fit you will not get a credit or refund. You also have to pay for sending back the return. I have been waiting to chat with someone for over an hour as they don't have an email address to send an email. I also would like to cancel my subscription to the site and there is no where I can delete my credit card and personal information. For those who think this is a good deal because they are cheap remember you will pay up your nose in shipping. Please be aware of this site. The best to all.
Tip for consumers:
the worst of the worst ! if an item does not fit you will not get a credit or refund. you also have to pay for sending back the return. I have been waiting to chat with someone for over an hour as they don't have an email address to send an email. I also would like to cancel my subscription to the site and there is no where I can delete my credit card and personal information. for those who think this is a good deal because they are cheap remember you will pay up your nose in shipping. please b
WARNING TO ALL CUSTOMERS OF THIS WEBSITE! I made a purchase for some items and return it after the items did not fit. They received the items and issued me at credit for the amount. I order more items and was not able to apply the credit. I continued to order and still was no able to apply credit I email them and they told me that I had 2 accounts? How can I have 2 account if I only have one email. This is very unsafe. I continued to email them with no help with my credit. Finally when I did call I was informed that I had no credit in my account. Even when they sent me an email notifying me of my credit. They keep replying with different customer rep and I just keep going in circle with no way of getting my money back. They will not issue me a refund as well. If there is anyone out there that can give me some advice as to how I will be able to retrieve my money. I would really appreciate it.
I would select no stars if i was able to
carmen hasn’t received any thanks yous.
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Empty.
Prices are great. But don't expect too much in timeliness and quality. I ordered December 6th....
Dear carmen s.,
Thank you for your valuable feedback. We always look forward to hearing from our valued customers.We wish to let the customer know that we are extremely sorry for their disappointment. Clearly, we did not meet their expectations and we will work towards creating the best outcome that everyone can be happy with.
Please accept our sincerely apologize.The size based on China, run small than foreigner country. We offer you the measurements exactly like the size chart under product information. We recommend referring to the specific measurements in the product information and compared with yours.
We are committed to assisting every customer at any time. Many thanks.
Best Regards
Customer Service from Dresslily.com