Carlos R.

Great place for custom jewelry

I came across GemsNY.com website while conducting an extensive web search to find the best places to buy an engagement ring. Prior to starting this search, I explored several jewelry stores in my local area in MD and was not very pleased by the selection, even though the people I encountered were good.

Although I didn't find the stock ring selection at GemsNy.com particularly appealing, their stone selection was extensive and the prices were some of the lowest I found online or at the brick-and-mortar stores in my area. I was particularly interested in purchasing a ruby and found numerous stones that were very nice and well within my budget. Their online explanations and recommendations for stones were very helpful for finding the best stone for me.

After a little bit of additional browsing, I discovered that GemsNY could also prepare custom jewelry. I decided to explore this option and called up the store to discuss the possibility of creating a custom engagement ring. After speaking with Vishal (aka. Vishnu), who was very knowledgeable and helpful, I decided to give the custom design a try. I submitted a detailed description of the design I wanted and within one day I received an estimate. The price for the custom ring was very reasonable and Vishal was able to get me an additional discount on a stone he had recommended (which I liked even more than the one I chose initially) so that we could accommodate my budget.

Once we discussed the guidelines for custom ring design, which were also clearly explained on the website, we went forward with the CAD designs. Within 5 calendar days, I received the CAD drawings. They did such a good job that we didn't need to make any adjustments. With my approval, they moved into production and completed the ring 8 calendar days later. The ring was shipped via FedEx and arrived in 2 days. Since I lived outside of NY state, the purchase was tax free, which was an added bonus to the free shipping. The final product was excellent and looked almost identical to the CAD drawings.

Overall, I am very pleased with the experience and would shop at GemsNY.com again (especially if I have another idea for custom jewelry). Vishal and his team were very courteous and knowledgeable. I also commend their attention to detail. I had a very specific idea in mind and they were able to realize it to my liking.