Carlene Y.’s Reviews of Freelancer & more

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“An ignorant employer did a direct hire on the website...”

6/8/14

An ignorant employer did a direct hire on the website for USD2000 and i accepted. My fees of USD200 was deducted then the employer cancels and does not honour the payment saying that they are not liable to bear these charges as they are unable of such terms. In the end, i lose USD200 for nothing just like that and i approached the customer service and they say they cant do anything about it! Why do i have to bear such cost when the employer is unreasonable! Super cheated. Freelancer earns at my cost and my cash just gets deducted like that. Scam!

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Jielyn L. – Freelancer Rep Over a year old

Hello Carlene,

Thank you for sending me an email and allowing me to help you with your project issues. One of your employer has already been notified of your payment issues. Moreover, a refund of the $200 USD project commission fee charged to you has already been processed. I greatly appreciate your patience and cooperation in providing the requested screenshot.

Feel free to update our email thread if you have any other issues which I can be of help.

Regards,
Marcus