I've shopped (and sold) at Swap for several years now. I love being able to hunt for bargains. As each listing is priced by the person who sent the item in, the sellers have complete control of their pricing. Some are reasonable, some are not - just like at a consignment sale. And like at a kids sale, the items that are priced the best go quickly, which is why it's fun to shop frequently, as new items are added all the time. I like to search by category and then by price to see what's available, especially on the free shipping promos! I've gotten tons of books for the kids (awesome to be able to search for a favorite author), clothing for the kids and now for myself with the new women's offerings. I like it when the tops and dresses are pictured on a mannequin, it's much easier to see how they might fit. A couple of times I've ended up with an item that didn't match the quality described, but the return process is fairly painless and I was always refunded.