Like many of the other reviewers, I did not do my research before ordering from this company and am now paying the price. We have contacted the company & received emails from them, but they refuse to allow us to return my daughters prom dress. Before all this started she went ahead & purchased a second dress from the same company & now I am worried that we are going to be stuck with to charges for prom dresses that she can't wear. DO NOT order a dress from the company! Remember, if something is too good to be true, then it probable isn't. A dress that sells for $300+ on another site & sells for 1/2 that on this site should have been our first clue that something was not right!