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I placed an order on the 11th October, I have not yet received my item! I have sent e-mails as the live chat is not live! I have had the tracking number but when I click the link all I get is a blank page, therefore this is a route not available and has been created by tbdress for no other purpose than to waste the customer's time.
If and when I get my item, I will post another review on the quality of the item but one thing for sure, I will not use this site again
I have received the item and it is not as advertised just a CHEAP replica
NEVER AGAIN
Tip for consumers:
Stay away
Caraline B.'s review of TBdress earned 4 Very Helpful votes
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If it is too good to be true then it is. Purchased dress for 208.59 for wedding. NEVER received...
Dear Caraline,
Thanks for your reply! We have several shipping method, if you if you choose super saving shipping, it will be slower, if the products are resisted at customes, it will take longer to reach you. But the products will surely arrive you, please don't worry and wait patiently.
The time you send email isn't our worktime, so there is on one to talk with you at the live chart.
Sometimes, Our website do technical inspection, during this time, our web page may not be opened normally. I'm sorry our inspection made inconvenience for you, we beg your forgiveness.
Our mailbox: service@tbdress.com
Best regards!