I placed an order a week ago and the order still says PROCESSING. It cant be about money because the money was taken from my card. I am leaving for another country on Thursday and no one will assist me. I cannot get in contact with a representative to see if I can sped up the order or just cancel. I NEED SOME HELP
Thank you for your feedback. We are sincerely sorry for your problem. The some item in your order maybe out of stock it delay the processing of your order, I am afraid the order cannot arrive you on time. If you cannot wait for your order, we can cancel the order offer the refund for you. Please kindly provide us your order number, we will help you for the problem. Thank you very much.
Kindly
Everbuying Customer Service Manager
aftersale01@everbuying.com
Dear Candy N.,
Thank you for your feedback. We are sincerely sorry for your problem. The some item in your order maybe out of stock it delay the processing of your order, I am afraid the order cannot arrive you on time. If you cannot wait for your order, we can cancel the order offer the refund for you. Please kindly provide us your order number, we will help you for the problem. Thank you very much.
Kindly
Everbuying Customer Service Manager
aftersale01@everbuying.com