candyce a.

SCAM. FRAUD. BOOTLEGGED. My mom ordered True Blood Season 4 from this website and I knew something was wrong the second I looked at the packaging and box set itself. The packaging is all in chinese. I can't read anything on it except my address. The box set itself has punctuation errors and the story summary written on the back of the box I cannot comprehend. It's like the summary was translated from chinese to english with words being interchanged/or completely missing. It just doesn't make any sense. There is also a note at the very bottom of the box set in the smallest print possible that "some episodes may be edited from their original network version." Another red flag: There is a Showtime logo when True Blood comes on HBO. I did not open this product, but immediately went to the website for return information. There is no customer service number listed anywhere on the website and no return address information. You have to send an email for this request, or do the "live chat" which promptly told me they were offline and to send a message. Return policy is confusing and doesn't make any sense either. If you have ordered from them, cancel if you can. If you have received your item, return it immediately if you can get the info to do so. When all else fails (because it seems as it most definitely will with this company) dispute with your credit card company to get your money back. Bad experience, bad business practices and will stay far away from them in the future.