I recently had a terrible experience with Rue. I especially liked to shop their web site for children's clothes. I placed an order and planned to use the merchandise for my grandchildrens birthdays. Six weeks after placing order I still did not have clothing. When I called regarding the order, their concierge did not have a clue how long it would take for them to mail me my order. I am no longer using this web site. It is very unreliable. You cannot count on receiving their merchandise.