Their refund policy is garbage and so they are as a company. They promise no hassle when returning something, as they say with will issue you a refund or credit on your account. Sure they will issue you a refund, that you can only use then the purchase is of certain amount. This is completely unacceptable as this is not a favor they are doing you, but money that belongs to you after you shipped back the item. Worst chinese retail to do business with. Spend your money somewhere else people!
Greetings! Thanks for your order in our website. May I first have your order number or your jollychic account so we can help you better? For any returns, the refund will go directly to your original payment method, such as your credit card or paypal, please do not worry about it. Anything else needs help, please feel fere to email to service@jollychic.com or contact with our 7*24 hours live chat.
Best wishes!
Jollychic Customer Service Team