caitlin w.

Love ipsy! I think its the best beauty subscription out there. Great price and products!

Just cancel my account today. Here's my thoughts.

First pair of boot were super super cheaply made! I ended up having to give them away BC they didnt fit. However they were a promotion price I couldn't return them so that was a 20$ loss on me... second pair I love but they were just a fuzzy pair of black boots can't really mess those up. At this point I did not want to get shoes from them anymore. So I went online to just do an easy cancel. WRONG! I WAS CHARGED AGAIN FOR ANOTHER MONTH. So I called, the rep was very nice and about after 30 min of trying to talk me into stay with there $#*!ty service she finally said she would cancel my account but couldn't give me a refund! I told the rep how I felt that I was being scamed and its ridiculous that I was charged for something that I do not want and I can't even get a refund. I told the rep how upset I was and that I will NEVER recommend there site to any for I feel like I was being scamed. How its ridiculous that they will refund me if I stay with them but won't if I cancle. Again trying to keep me with their $#*!tt service. The rep put me on hold like the others came back and said she would give me the refund. Absolutely crazy that I had to go through this! Screw just fab and there crappy shoes and derives! DO NOT BECOME A VIP MEMBER FROM THIS SITE IT IS NOT WORTH THE HASEL!