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Caitlin J.

Contributor Level

Total Points
124

1 Review by Caitlin

  • Rosegal

5/28/15

I purchased almost $100 worth of clothing from this site months and months ago and never received it. I have even been promised a refund which never occurred. They will comment and say they will give you a refund if you contact them but then they never do.
STAY AWAY FROM THIS SITE.
I wouldn't be mad if they had had the courtesy to refund my money but however they have not.

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rosegal r. – Rosegal Rep

Dear Caitlin,
Thank you for recent comments. We take feedback very seriously, and clearly it did not meet your expectations.
Let me start by apologizing personally for your experience. We really want to work with you to make this right.
Regarding your order, we have sent you an email, please check it and we will solve all the issues for you soon.
We will also contact the customer to apologize for the delay and offer an accommodation for their troubles and inconvenience. We feel that this is the least we can do in the circumstances.
Best Regards
Rosegal customer

Caitlin Has Earned 4 Votes

Caitlin J.'s review of Rosegal earned 4 Very Helpful votes

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