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Caiti D.

Contributor Level

Total Points
127

1 Review by Caiti

  • RoseWholesale

8/8/15

I got tricked like all these other people. I too clicked on an ad for rosewholesale.com viewing the clothes at such an inexpensive price made me really excited. I decided to order a few items, waited a few weeks and they arrived... well half of them arrived. I ordered 4 items only two showed up. Of the two that showed up the material was shotty, sewing was crooked, material was see-through, nothing like the picture on thier website. The colors were wrong, there were buttons missing and zippers broken. The sizes were horribly off. Supposed long dresses were short like shirts! Then to top it off there is no customer service number that you can call and speak to someone! You have to fill out a review through their support center, if you're lucky you might receive a response. Even still they want you to take pictures of all of the clothes with a ruler if the sewing is incorrect to prove what you are saying! Even if you do prove it they make you pay for the shipping back to them and will only refund half of your purchase price! Are you kidding me?!? This is the most dishonest company I have ever done business with! Unfortunately I didn't do my homework before my purchase but I promise you, a lesson has been learned and never again will I be so naive. If it seems too good to be true then it probably is. I hope this review will help someone from making the same mistake that I and thousands of others have done. It still amazes me at how companies like this can still get away with ripping off people and stealing their money. Karma is a peculiar thing.

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CustomerService R. – RoseWholesale Rep

Dear Caiti D.

Thank you so much for your important feedback. We are always very grateful to hear from our customers.

I would like to start off by telling you that we are so sorry about all the inconveniences you went through.

If you can get back to us, we are always glad to help you http://www.rosewholesale.com/m-article-id-12.html

We will be in touch with the customer to personally apologize and offer special consideration for what was clearly an unacceptable level of service. We can and will do better in the future.

Best Regards
Rosewhosale Customer Service
http://www.rosewholesale.com/

Caiti Has Earned 27 Votes

Caiti D.'s review of RoseWholesale earned 27 Very Helpful votes

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