Byron W.

For the people who choose to book online last minute, you need to be very clear for last minutes place and location to pickup tickets. I went to the theater box office, and they could not find me. And they were not interested in helping in any way (customer service wise) because the tickets had been purchased from Ticket Liquidator and not their box office. I went into a panic, this because it was only 15 minutes before show time. In fact, because of all the hustling done to find place to pickup my tickets, I missed the opening number of the show "Hamilton." Ticket Liquidator needs to highlight pickup location better, and I would say even give party a call to reiterate location so panic and missed show is not experienced going forward.