Thumbnail of user bryanta33

Bryant A.

Chicago, IL

Contributor Level

Total Points
182

2 Reviews by Bryant

  • Mercari

6/15/22

My best advice is to, before you purchase anything, make sure you look at sellers' reviews for a bunch of recent and past canceled orders. Sellers can cancel your ALREADY PAID FOR order for apparently any reason. Once that happens you can't rate them. So a seller who cancels the majority of their customers' orders can still have a 5 star rating. Fine when it happens once, but when it keeps happening it gets downright infuriating. And Mercari's almost nonexistent customer service is no help either.
Ebay, from my 15 + years using their site, jumps in as soon as you report a problem, and, very even-handedly, will try to resolve the issue. They don't shield the seller from negative ratings and will, in case they decide for the seller, will even negate a negative rating. At Mercari, you, the buyer, are left twisting in the wind.

Tip for consumers:
Check sellers reviews thoroughly.

Products used:
Various. In this instance, a Logitech lcd light-up keyboard.

Service
  • TeamViewer

12/22/21

Started using TeamViewer as a personal user to simply help family and friends remotely with computer problems. Always the same 4 computers and sometimes weeks apart. Well TeamViewer started to send me messages stating that I was suspected of using it for commercial purposes, which I ignored since I wasn't using it for commercial purposes. This message popped up every time I used the program, which, mind you, was still about 2-3 times a month. Then suddenly they revoked my access and I couldn't use it at all. I contacted their customer service through chat and told them the situation. I was told it was nearly impossible to restore access once it has been terminated. The rep asked me what I used it for and I explained and he said he would try to restore my access. He subsequently informed me he could restore my access for a $75 a month plan. I reiterated that I barely used it and he had the logs and my user history to verify that fact, but he still insisted I had to pay at least $75 per month to have my access restored. I told him where he could shove it, and have been using Chrome Remote Desktop without issue for over 4 years now.

Bryant Has Earned 2 Votes

Bryant A.'s review of TeamViewer earned 2 Very Helpful votes

Bryant hasn’t received any thanks yous.

Bryant doesn’t have any fans yet.

Bryant isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user judym2030
Judy M. reviewed Mercari
5/7/24

Purchased 2 speakers that were grossly mis-advertised. Seller even admitted it. I asked for a...

Thumbnail of user cnarcisc
4/30/24

I am appalled. I should've looked at customer service reviews before I put my order in so many...