Wow. This company should be listed in the top ten WWW scammers! And give them first place!
I helped pay off a friend's freelancer account which was in arrears by $16.00. Two weeks later another charge appears on my credit card for 4.65 for who knows what.
I checked my freelancer account and did not see any charges, only on my card.
So I contacted freelancer.com to cancel my account since they are charging me fees for no services or reason. They cancelled my account August 24 and guess what? I just now found another charge on my card for September 9th for $10.65.
I contact my credit card company (payoneer) who states that they will not file a dispute for anything less than 20.00. Freelancer more than likely knows this and will continue to bill my card since they know payoneer cards cannot be disputed for anything under 20.00.
This means Payoneer system will allow freelnacer to continue stealing low amounts of funds from my payoneer card with no recourse! For that reason, I am forced to close my payoneer account of get constantly ripped off from freelancer.com Unbelievable how a company like this can still exist!
Hi there Bryan, I can feel how disappointing it is to be charged automatically without your awareness. This is Marcus and I'm a representative from Freelancer.com. Would you be able to send me an email with your username, so that I can take a look into your account and see if we can initiate a refund? My email address is marcusc@freelancer.com. I look forward to your email. Thank you, Bryan.