Bryan G.

Airbnb is actively allowing scammers to be verified on their website showing properties for rental! I have lost £1,044 due to this and Airbnb have not help recuperate these funds whatsoever! When speaking with Airbnb they have said it is not their fault that scammers are on their website and actively scamming people. If Airbnb are not doing anything to police their own site how can anyone be safe? This company is unwilling to take any responsibility nor perform reviews to prevent this from happening.

When looking at a property photos were advertised showing the property and stating to email first to get a quicker response on their profile and photos. During the sign up process I no pop ups were ever seen waring you of these dangers, though Instant Book was! Everything was their to part with your money not protect it!

Working in Fraud and Payments I am one which can spot these scammers a mile off though if I can be scammed it shows how easily anyone else can!

After contacting the Fraud Team and Police they have advised that this is aiding money laundering!

Airbnb when will you listen and actually protect your customers?