Ordered a pair of men's shoes, size 10.5, that took about 6 weeks to arrive.The shoes turned out to be at least a size 12, maybe 13, and of extremely poor quality. Seems like some kind of rubber, certainly not leather. NOWHERE on their website do they tell you that THEIR sizes do not correspond to U.S. shoe sizes! Responding to my complaint, they offered me a 10% discount on a replacement pair. Hah! I offered to return the original pair if they paid for shipping, and they refused this too. Really horrible company.