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Brook D.

Contributor Level

Total Points
80

1 Review by Brook

  • DressLily

4/1/14

Fake phone number?! No one answers customer service line! At first, it was a recording that I could not understand. As the days went on, it rang and rang and then nothing. Today, it was the broken recording again that sounds muffled on purpose and then you can understand their operation hours and it cut out. It sounds like Monday-Friday 17 o'clock! And their machine capacity is FULL so you cant leave a message.
I've also been submitting messages to their customer service page and have not gotten a reply after leaving several complaints and asking WHERE MY ORDER IS!? No reply.
I ordered gifts and paid for them to be here in 3-5 days. Guess what? NOTHING.
I am disgusted. I trusted the site, and wish i would have known their reputation beforehand. That's what I get for seeing their ads on Facebook and thinking they were reputable.

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