Brittany M.’s Reviews of NoMoreRack & more

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“I ordered 2 shirts total of about $20”

11/1/13

I ordered 2 shirts total of about $20. I received one shirt, emailed NMR about the other shirt and they sent me a tracking number and said that they were shipped separately. Ok waited a week emailed again same response and suggested I go to the usps so I did, I spoke to a woman and she said they would call me the next day unfortunately the day after I spoke to her colorado flooded and had other things to worry about. By the time I got back to the post office and asked about Orr they told me the tracking number didn't exist anymore. I emailed NMR yet again and they said they refunded my money still waitin... they have a lot of great things in here that I would love to order but part of the reason I order on line is its easy click click and it's at my door this has been just a head ache for a dam shirt

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Vincent D. – NoMoreRack Rep Over a year old

Hi Brittany M.,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.