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Ordered fabric, most money I have ever spent on fabric at that. It came, pretty fast too... but when I opened it I was immediately upset. The fabric looks terrible! That was April 3rd - I right then emailed about getting a replacement, no answer so I called a few days later, they sent me an email and I sent them pictures. 5 days later I had to call again as I hadn't heard back again - they said they would start the replacement (apr 11th) I've now had to call over 5 times and sit on hold for almost an hour every time, I've talked to multiple supervisors and been promised multiple times that my replacement is coming. The icing on the cake was today that I was promised to get a call by 9pm my time... it's now past 9 and I'm already not excited to start my day tomorrow with ANOTHER call to them. This is ridiculous - never order from Zazzle!
Brittany M.'s review of Zazzle earned 3 Very Helpful votes
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Hi Brittany. Thanks for your feedback. We do show that our CS Team has been in touch with you regarding your order and that you did receive a phone call. We also see that a new order has already been delivered to you. If you have any other questions or concerns, please reply to the e-mails you've received.