Thumbnail of user bridgetm5

Bridget M.

Contributor Level

Total Points
91

1 Review by Bridget

  • Dermstore

12/10/14

If you want something to arrive as promised, then look elsewhere.

They tout 3-day shipping. I placed an order for a gift on the Thursday the 4th. I called to double-check the delivery window and was told I would have the order on the 9th. They did not ship the order until the 9th - then LIED on the phone when I called looking for the order saying it was in the mail stream - when the tracking showed it was NOT. When I email them to ask for answers they respond that it will take 24 hours for a response - and no response ever comes.

Tip for consumers:
If you don't care when the order arrives then this site is for you!

Service
Shipping

Bridget Has Earned 11 Votes

Bridget M.'s review of Dermstore earned 11 Very Helpful votes

Bridget hasn’t received any thanks yous.

Bridget doesn’t have any fans yet.

Bridget isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user motheroftwins1997
5/1/24

Dermstore used to be a good company that cared about the customers with that personal touch, now...

Thumbnail of user vaniamjenny
4/26/24

Just warning everyone that the quality of the products and the service provided is not the same...