A true scam. Two orders, two major screwups on their end.
First order they take and charge my card no problem. Go out in the Chicago snow to pick it up and restaurant has no record of my order at all. They are nice and make the food anyway, while i wait 30mins. As I leave, GrubHub calls to say 'oh, we messed up, you won't be eating tonight.' They are shocked I have my food in hand.
They give me a credit to make up for this order... so I give them one more shot in Virginia. Unable to login on their website. Place an order through my phone on their cubersome mobile app, and they don't apply the credits.
True scam -- they scammed investors out of money for a service that simply does not work. Done with them.