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Still waiting for my order and I can't get a hold of them to figure out what's going on. Was shipped dec 25 and it's now feb 3.
Briana K.'s review of DressLily earned 9 Very Helpful votes
Briana hasn’t received any thanks yous.
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Empty.
Prices are great. But don't expect too much in timeliness and quality. I ordered December 6th....
Dear Briana K.
Thank you for notifying us of your complaint.
We want to extend our apologies to you regarding your issue, we will work hard to ensure it is resolved to your satisfaction.
For your case, we has confirmed the problem and offered a solution on our support center, could you kindly check your email then offer a reply?
We will also contact the customer to apologize for the delay and offer an accommodation for their troubles and inconvenience. We feel that this is the least we can do in the circumstances.
Thank you for your time again.
Best Regards
Dresslily Customer Service