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briana h.

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1 Review by briana

Grubhub

  • Grubhub

“TERRIBLE CS & UNPLACED ORDER”
2/5/16

Grubhub never pushed my order through, gave me confirmation AND TOOK MY MONEY and I called the food place after it had been well over the delivery time and they never received the notification from Grubhub. I tried to call the customer service line and it rings once then beeps like it's disconnected. What kind of a business boasts 24/7 support but has a disconnected line? Then I tried to "chat" and still haven't received a response. After I tried to communicate with them, I magically received a confirmation that my order was placed and was given another hour delivery time. I will NEVER use this service again and will direct business to orderup instead.

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