Please, Please do NOT buy from this site, its a scam. I ordered a wig and what I got was like hair that had fallen from a cheap dolls head, all I could see was stitching, no shape, just a bundle of hairs, GOD alone knows where it came from I sure don't want to know. Forget about customer services THEY DONT EXIST. I was taken for 148Euros. My wig went in the bin and so did my money. BEWARE.