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I ordered from this company in October for a Christmas delivery on 12/22. Today 12/23, not delivered, and will not be delivered for Christmas. Terrible customer service by 2 out of three customer service agents, I corresponded with, James was the only one that even seemed like he even cared. I spent over 6 hrs on the computer trying to get shop, order, and have things delivered. Costing me a lot of money and they sent the other basket I ordered early, which had fruit in it, hopefully it is not bad by the time my family in Louisianna get to open it. I see on facebook they still are saying they can do delivery before Christmas, while they tell me that the power is out in the warehouse. 3 different excuses given. This company takes orders that they cannot guarantee delivery, yet tell you to pick delivery date.
Tip for consumers:
Don't trust this company to deliver when you need, I ordered Octs and I sit today trying to figure out what to do as my brother in MS is not getting my gift.
Products used:
one basket sent to LA and they got it on the 20th, the party it is for will not be there until 24th, it has fruit so who knows how it will be. I will find out once they get it.
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