Bree G.

I convinced my friend to go to a jewelers to address the PILE of jewelry related tasks that she'd been sitting on for some 20 years: resizing, remounting, cleaning, appraising, selling, and Shane Co was the only local jeweler open on a Sunday. We kept our consultant, Zach Sibal, very busy running around as we browsed the showroom for potential settings. He not only professionally dealt with every task and question we threw at him (and we kept thinking of more!), he also very sensitively responded to my friend dealing with the difficult emotions of her late husband's engagement ring. We left with all her jewelry fastidiously cleaned, her grandfather's ring left behind for a resizing, and a clear plan on how to pay for and custom remount a diamond, as well as a quick hands on training on how to identify hers from others. We were also warmly greeted, scheduled, and checked out by Georgia Carin, another great employee. Couldn't ask for a better experience.