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Brandy M.

Contributor Level

Total Points
126

1 Review by Brandy

  • DressLily

1/5/16

This was my first time buying from this company and the clothing is AWFUL quality and doesn't look anything like the photos on their website. I've tried setting up a return and their site won't work and there is no option to get in touch with anyone. I had no idea the company was in China or I never would have ordered from them. Save yourself the trouble and shop somewhere else. You couldn't pay me to wear the clothing I received. Now I'm going to have to eat the money I spent on this crap.

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CustomerService R. – DressLily Rep

DearBrandy M.
Thank you for notifying us of your complaint.

We want to extend our apologies to you regarding your issue, we will work hard to ensure it is resolved to your satisfaction.

For your case, we has confirmed the problem and offered a solution on our support center, could you kindly check your email then offer a reply?

We will also contact the customer to apologize for the delay and offer an accommodation for their troubles and inconvenience. We feel that this is the least we can do in the circumstances.

Thank you for your time again.
Best Regards
Dresslily Customer Service

Brandy Has Earned 6 Votes

Brandy M.'s review of DressLily earned a Well Said vote

Brandy M.'s review of DressLily earned 5 Very Helpful votes

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