Probably the-WORST-online shopping experience i've ever encountered. Quality of customer service was ABYSMAL. I waited a MONTH to get a SINGLE item shipped FROM Japan. THEN waited 3 weeks for someone to answer a simple question or email regarding the status of my EXPEDITED order. I had received a full refund. I would just like to save someone from ordering from this
Dear friend,
Thanks for your review here.
We are very sorry for the unpleasant experience happened on you. Could you please tell me your order number so that I can check the details for you? I will also inform your question to our manager. Anyway, we will try our best to improve our service and gain your trust.If you have any other questions, please feel free to mail us at: sns@tidebuy.com or service@tidebuy.com.
Have a nice day!
Best regards,
Tidebuy Team